Contact & support

We'd love to hear from you

Questions about Whisker Woods, a bug to report, or an idea for the garden? Reach out any time.

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Email us directly

The fastest way to reach us for support, feedback, or anything else.

We typically reply within 1–2 business days.

Before you write in

Quick answers

?Does Whisker Woods collect any data about my child?

No. Whisker Woods collects nothing — no accounts, no analytics, no tracking. Everything runs and stays entirely on your device. See our Privacy Policy for full details.

?Does the app need an internet connection?

No. Whisker Woods works fully offline — every feature, including the garden and Parent Corner, runs without a network connection.

?I found a bug or something isn't working right.

Please email us with your device model and iOS/iPadOS version, plus a quick description of what happened. Screenshots help a lot if you have them.

?Can I request a new garden theme or feature?

Absolutely — we'd love to hear your ideas. Email us and let us know what you and your child would enjoy seeing next.

?I have a question about an in-app purchase.

All purchases are processed and billed by Apple through the App Store. For refunds or billing issues, please contact Apple Support directly — for anything else about the themes themselves, feel free to email us.